Dog Fouling
The Broadland and South Norfolk District are covered by their own Public Spaces Protection Order (PSPO) made under section 59 of the Anti-social Behaviour, Crime and Policing Act 2014. Each PSPO makes it an offence for a person in control of a dog not to clear up the dog mess immediately, on any land that is open to the air and to which the public is entitled or permitted to have access (with or without payment). In South Norfolk, the PSPO also restricts the presence of dogs in play areas, making it an offence for you to take your dog into any enclosed play area or children’s playground. Offenders in Broadland and South Norfolk can be issued with a fixed penalty notice of £100, reduced to £60 if paid within 10 days, or if taken to court, a fine up to £1,000.
If you see someone allowing their dog to foul and not clear it up, please contact South Norfolk Council with the owner’s details and where it happened so they can investigate it. They will also clean it up.
See: https://www.southnorfolkandbroadland.gov.uk/dog-issues-1/dog-fouling
It is the responsibility of South Norfolk Council to street clean and it can be reported https://forms.south-norfolk.gov.uk/pub/StreetCleaning.ofml
Report a Pothole
Norfolk County Council Highways Inspectors inspect the highway network on a daily basis. They inspect each road, with the busiest roads inspected more frequently.
Potholes that cause a significant risk to the public should be repaired or made safe as soon as possible. All potholes will likely be repaired within six weeks of identification.
If you have seen a pothole please report it https://www.norfolk.gov.uk/roads-and-transport/roads/road-maintenance/potholes
During reporting you can also see on a map if a pothole has already been reported by someone else. The team has already inspected potholes outlined with paint and they are due to be fixed. You don’t need to report these.
Report a problem with Public Right of Way or Trails
If you have seen a problem with Public rights of way or trails please report it online to Norfolk County Council.
You can pinpoint on a map where the problem is and provide specific information including photographs if you have them. You will be supplied with an ‘Enquiry’ number and you can be updated with the status of the problem.
During reporting you can also see on a map if a problem has already been reported by someone else.
See: https://www.norfolk.gov.uk/roads-and-transport/roads/report-a-problem
Never miss a bin collection
Download the free bin collections app to keep up to date with your bin collection days and find out about recycling.
Search Bin Collections South Norfolk on the App Store or Google Play
See: https://www.southnorfolkandbroadland.gov.uk/SNCBinApp
Report a problem with Trees, hedges and grass verges – Norfolk County Council
Norfolk County Council only cut grass verges for safety reasons, not appearance. Clippings are left on the verge as the sheer amount means we can’t collect them. Leaving them is also good for the environment, as nutrients get passed back into the soil.
Roadside verges are cut for road safety purposes to maintain visibility at junctions and to provide room for people to walk on the pavement. They have two grass cutting schedules for our roads – one for roads in urban areas and another for rural roads.
They cut grass verges along the majority of Norfolk’s roads between May and September each year. Public rights of way are dealt with separately.
Trees
Norfolk County Council is responsible for trees growing on adopted highway verges. However in almost all cases, the boundary hedges and trees next to roads are the responsibility of the adjacent landowner. We have a direct responsibility to ensure that our trees do not pose a danger to the public or property. We address this risk in our Tree Safety Management Policy.
When you report a tree that is causing a danger or an obstruction, we will carry out an inspection and if we find a problem we’ll either contact the landowner responsible and ask them to arrange for their hedges/trees to be pruned or, for our trees/hedges, we will arrange the necessary work.
flower and set seed. They are cut using a tractor mounted suction flail, and the clippings are removed from the site.
Weed control
Some weeds spread quickly and can cause a lot of damage to hard surfaces, which is costly to repair. We spray weeds on adopted roads and pavements, and also deal with ragwort, thistles, nettles, brambles and giant hogweed on roads.
Following a public consultation in December 2022, Norfolk County Council Highways will only carry out one weed treatment per year, commencing in 2023. This treatment is weather dependent and will be applied in late spring/early summer. We treat weeds with an environmentally friendly weed killer, which works on contact with weeds and is harmless to humans and animals. It is approved for use by the EU and the HSE Chemicals Regulation Directorate. The weed killer that we use is no stronger than products sold at DIY stores.
Report a problem with a highway grass verge, hedge or tree
Norfolk County Council cannot help where the affected road/pavement is private or unadopted, or where the problem is not considered to be urgent (eg unsightly or simply overhanging but not causing any obstruction).
Information on verge erosion in rural areas.
It’s not illegal for drivers to use verges, and normally the grass will recover in the spring.
Please be aware that we only cut grass for safety reasons, not appearance.
Planning enforcement